We, as a company, are committed to creating a positive service experience for all our customers across all channels of activity. In accordance with this commitment and pursuant to the Equal Rights for Persons with Disabilities Law, 1998, and its regulations, we ensure to implement up-to-date accessibility adjustments on our website, with the guidance of accessibility consultants and other professionals, in order to provide full, fast, and efficient service through the website for customers with disabilities as well.
Accessibility Arrangements
Our company provides its services to customers through various accessible communication channels – by telephone, via the website, and on our Facebook page. We warmly invite you to contact us through any of these communication channels and receive services in the way that is most convenient and suitable for you.
Accessible Website
Our company has implemented accessibility adjustments on the website to enable people with disabilities and elderly users to browse with the same level of efficiency and enjoyment as all other users.
Website Accessibility Information:
This website complies with the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013, subject to the following exceptions:
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Accessibility adjustments were carried out according to the recommendations of the Israeli Standard (IS 5568) for web content accessibility at the AA level, and the international WCAG 2.0 document.
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The tests were checked for the highest compatibility with leading browsers.
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The website provides a semantic structure for assistive technologies and supports the common usage pattern for keyboard operation using the arrow keys, Enter, and Esc for exiting menus and windows.
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Compatible with the most common browsers as stated above.
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Compatible with the NVDA screen reader software.
Contact for Requests and Suggestions Regarding Accessibility
We make every effort to make all components of the website optimally accessible and to ensure a high-quality and convenient browsing experience for all users. We also strive to adapt accessibility in our branches as much as possible for the benefit of all customers, especially people with disabilities.
If, however, you encounter any difficulty, issue, or malfunction concerning the website’s accessibility, or if you experienced inconvenience related to accessibility in our branches – we would be happy if you inform us of this through the Contact Us page or directly via the company’s Accessibility Coordinator. We will make every effort to find a suitable solution and address the issue as quickly as possible.
Accessibility Coordinator Contact Details
Name: Gabi
Phone: +972-72-3943066
Email: [email protected]
